January/February 2004

Trademark Enforcement by John Pollard and David F. McGowan, Tiffany & Co. (p. 20)

Changing the Rules of the Game by Paul Stone, Best Buy (p. 40)

Fitness Balance at Home and on the Road by Hedgie Bartol, Summit Fitness (p. 50)

A Generational Shift Is Revolutionizing the Workplace by Bruce Tulgan, RainmakerThinking Inc. (p. 60)

March/April 2004

Retooling the LP Strategy at Home Depot by Marvin R. Ellison, The Home Depot (p. 30)

Procurement Fraud: Buyer Beware by Matthew R. Giese, CPA, CFE, Deloitte & Touche (p. 42)

Product Protection—Beyond EAS by Jon H. Roberts and Judy Hughes, CVS/pharmacy (p. 54)

Biometric Technology: Providing Security and Preventing Loss by William A. Rogers, Biometric Digest (p. 66)

May/June 2004

The Benefits and ROI of POS Exception Reporting by Walter E. Palmer, CFI, CPP, CFE, PCGsolutions (p. 24)

Partnering with Law Enforcement to Combat Organized Retail Crime by Nelson Harrah, Banana Republic (p. 50)

The Paradies Shops—Loss Prevention Takes Flight in Airport Shops Nationwide (p. 64)

Monitoring and Measuring Interviewer Performance by David E. Zulawski and Brett L. Ward, CFI, Wicklander-Zulawski Associates (p. 78)

July/August 2004

Core Competencies That Drive Success at Saks Fifth Avenue by Thomas G. Matthews, CFE, Saks Fifth Avenue (p. 22)

Recruiting LP and Safety Professionals at Lowe’s by Rob Forney, Lowe’s Companies, Inc. (p. 44)

Taking Auditing to the Next Level at Staples by Robert McGrath and Wayne Jacobson, Staples, Inc. (p. 56)

LP Hotlines Are Heating Up by Ralph Childs and Ed Stamper, The Network, Inc. (p. 64)

September/October 2004

An Important Proactive Component of Effective Disaster Readiness by David J. Ferguson, Saks Incorporated (p. 34)

Seven Steps to Implementing a Workplace Violence Crisis Response Plan by W. Barry Nixon, SPHR, National Institute for Prevention of Workplace Violence (p. 44)

Organized Retail Crime Gangs Targeting Optical Goods by Liz Martínez, Interboro Institute (p. 58)

How Guess? Turned LP into a Mission-Critical Business Operation by Michael Stugrin (p. 74)

November/December 2004

What Will It Take to Security Our Global Supply Chain? by Kelby Woodard, Target Corporation (p. 32)

Understanding the Impact of RFID on Retail by Walter E. Palmer, CFI, CPP, CFE, PCGsolutions (p. 42)

2005 Technology Preview (p. 54)

LP Professionals Embrace Crisis Leadership by Stephanie Nora and Ray Thompson, Wixted Pope Nora Thompson & Associates (p. 66)

Interviews

From the Super Bowl to the Supermarket with Jeff Richardson, Pathmark Stores (Jan/Feb 2004 p. 28)

Retail Leadership—Redefining the IMRA with Sandy Kennedy, Retail Industry Leaders Association (Mar/Apr 2004 p. 22)

Reorganizing Loss Prevention through Talent and Technology with Paul Jones, Limited Brands (May/Jun 2004 p. 36)

LP and HR—Managing Two Seemingly Divergent Functions with Dan Doyle, Beall’s (Jul/Aug 2004 p. 30)

America the Vulnerable: Are We Truly Securing the Homeland? with Author Stephen Flynn (Sep/Oct 2004 p. 24)

The Dual Role of Internal Audit and Loss Prevention with Sandy Katz, Talbots (Nov/Dec 2004 p. 22)

Career Development by Gus Downing, CEO, Downing & Downing

The Art of Interviewing. Part III: Game Day (Mar/Apr 2004 p. 62)

Keeping up with Change (May/Jun 2004 p. 74)

Changing Jobs (Sep/Oct 2004 p. 70)

Leadership—The Shadow of Success and Failure (Nov/Dec 2004 p. 84)

Diversity in LP by Mimi Welch, President, Transition Dynamics

Diversity in Food Retailing (Jan/Feb 2004 p. 36)

The Art of Fitting In (Mar/Apr 2004 p. 38)

Diversity Best Companies Have Something in Common (May/Jun 2004 p. 108)

Voices of Diversity in LP (Jul/Aug 2004 p. 38)

The Style of Diversity (Sep/Oct 2004 p. 84)

In My Opinion by J.K. McSwag, Consultant

What’s a Good Case Management System? (Jan/Feb 2004 p. 56)

The Good, the Bad, and the Ugly (May/Jun 2004 p. 110)

Meeting of the Minds (Jul/Aug 2004 p. 94)

Interviewing & Interrogation by Douglas E. Wicklander and David E. Zulawski

Using the Polygraph in the 21st Century. Part II: Understanding the Polygraph (Jan/Feb 2004 p. 16)

So…You’re Going to Be Deposed (Mar/Apr 2004 p. 18)

Improving Detection of Deception—Establishing a Behavioral Norm (May/Jun 2004 p. 20)

Attacks on Employee Interviews. Part 1: False Confessions (Jul/Aug 2004 p. 18)

Attacks on Employee Interviews. Part II: Some Considerations (Sep/Oct 2004 p. 20)

Attacks on Employee Interviews. Part III: Ethics and Standards of Practice (Nov/Dec 2004 p. 18)

LP and the Law by Norman M. Spain, J.D., CPP, Eastern Kentucky University

Defamation. Part II: Non-Publication and Truth Defenses (Jan/Feb 2004 p. 78)

Defamation. Part III: Absolute and Qualified Privilege Defenses (Mar/Apr 2004 p. 78)

Defamation. Part IV: Statements to Quasi-Judicial Administrative Authorities (May/Jun 2004 p. 102)

Defamation. Part V: Statements to Coworkers, Managers, and Administrative Staff (Jul/Aug 2004 p. 72)

Defamation. Part VI: Shoplifter Detentions and Employee References, Self-Publication, and Risk Management (Sep/Oct 2004 p. 92)

Hiring Issues. Part I: Overview (Nov/Dec 2004 p. 62)

LP Fundamentals by Mike Marquis, CFI, Limited Brands

Are You Truly Prepared? (Jan/Feb 2004 p. 68)

Tools of Our Trade (Mar/Apr 2004 p. 48)

Crossing Over to the Dark Side (May/Jun 2004 p. 88)

Measuring Success (Jul/Aug 2004 p. 62)

All I Want for Christmas… (Sep/Oct 2004 p. 68)

Good ol’ Boys (Nov/Dec 2004 p. 78)

My Turn

Turning Goals into Success by Trisha Scudder, Executive Coaching Group (Jan/Feb 2004 p. 48)

Trucking—Beware the Attack of the Misinformed by Don L. Rondeau, American Trucking Associations (Mar/Apr 2004 p. 76)

LP Educational Outreach Program by Laurie Sorensen, Bon-Macy’s (May/Jun 2004 p. 46)

Rotational Audit Program by Bethmara Kessler, Limited Brands (Jul/Aug 2004 p. 52)

Avoid “Death by Meeting” by Patrick Lencioni, The Table Group (Sep/Oct 2004 p. 54)

Twin Sons of Different Mothers by Chris Lauritzen, Stage Stores (Nov/Dec 2004 p. 50)

Organized Retail Crime by Read Hayes Ph.D., CPP, and King Rogers, Loss Prevention Research Council

Hot Stuff—Products, Stores, Times, Managers (Mar/Apr 2004 p. 50)

Safeness and Fear of Crime (May/Jun 2004 p. 60)

Negative Impact of ORC (Jul/Aug 2004 p. 84)

A Ubiquitous Problem (Nov/Dec 2004 p. 76)

Parting Words by Jim Lee, Executive Editor

The Collector (Jan/Feb 2004 p. 90)

Father of the Bride (Mar/Apr 2004 p. 90)

Load the Wagon (May/Jun 2004 p. 114)

This Bud’s for You (Jul/Aug 2004 p. 98)

Good Morning America. How Are You? (Sep/Oct 2004 p. 106)

Title to Come (Nov/Dec 2004 p. 98)

Workplace Dishonesty by Richard C. Hollinger, Ph.D., University of Florida

Why Do Employees Steal? Part III: Understanding Deterrence (Jan/Feb 2004 p. 12)

Store Managers View of LP (Mar/Apr 2004 p. 14)

Hidden Effects of Organized Retail Theft (May/Jun 2004 p. 16)

Hiring Older Employees (Jul/Aug 2004 p. 14)

2003 National Retail Security Survey Summary (Sep/Oct 2004 p. 16)

2003 National Retail Security Survey: Loss Prevention Strategies (Nov/Dec 2004 p. 14)